Williamsburg-James City County Public School’s Child Nutrition Services program provides students with nutritious and professionally prepared meals that are served in a pleasant atmosphere. Children who eat well-balanced meals are more prepared to learn.
The following procedures will be followed:
- Food trays will not be taken away from students.
- Students who qualify for free meals will not be denied a reimbursable meal even if they have a negative balance on their cafeteria account.
- Students who have money to pay for a reduced-price or full price meal at the time of service must be provided a meal. CNS will not use the money to repay a negative balance or other unpaid meal charge debt.
- Students will not be made to work for their meal or to work to settle any unpaid meal charges. In addition, students will not be labeled with a hand stamp, sticker, wristband, or identified in any other way if they cannot pay for a meal or have an unpaid meal charge.
- Students will be allowed to charge two meals without money. This includes breakfast and/or lunch. Students who charge will receive a reimbursable meal. No charges for a la carte food items will be permitted.
- After two charges, the student will be offered an alternate meal consisting of a sandwich, fruit, and milk; however, CNS does consider a student’s dietary restrictions when providing the alternate meal.
- A phone call/email will be made to the parent(s)/guardian of elementary students before the next lunch day, following the negative charge.
- Cafeteria managers will send a Low Balance Notice to the elementary students’ parent(s)/guardian whenever their account balance reaches the threshold of $6.00.
- My School Bucks sends low balance alerts to parents with My School Bucks accounts. This alert must be set-up by the parent(s)/guardian.
- Cafeteria managers will send a Negative Balance Notice to students’ parent(s)/guardian whenever their account balance is in the negative.
- If money is not placed on the account (the day following the negative charge), the student will be provided an alternate meal. CNS does consider a student’s dietary restrictions when providing that alternative meal.
- CNS will send an e-mail to the parent(s)/guardian of students with delinquent meal charges older than 30 days.
- Households with questions or needing assistance may contact Child Nutrition Services at 757-565-3838.