This position assists in the coordination of activities for the Transportation office with respect to providing students with safe, prompt, and efficient transportation. Directly responsible for all aspects of field trip management and billing.
Duties and Responsibilities
- Ensures all field trips (academic and athletic) are received and reviewed in a timely manner. Enters field trip data (academic and athletic) into the field trip manager software program. Identifies drivers and assigns drivers to field trips in a fair and equitable manner. Receives completed field trip paperwork and checks for completeness and accuracy. Enters completed field trip data into the field trip manager software program which generates billing to the appropriate cost centers. Submits cost center billing information to Finance for transfer, with a copy to the cost centers for their tracking purposes. Works closely with dispatchers to keep them informed of any trips that could impact regular runs. Works closely with Payroll Clerk to ensure correct pay for trips and to assist in reducing driver overtime.
- Receives and responds to complaints and inquiries. Counsels employees as required.
- Conducts bus driver and bus attendant annual evaluations in coordination with the Director of Transportation, the Coordinator of Safety and Training, and the Coordinator of Transportation. Assists in dispatch, when required.
- Answers telephone calls and makes follow-up calls on behalf of the Coordinator of Transportation. Assists with the maintenance of emergency plans.
- Acts on behalf of the Coordinator of Transportation during his absence.
- Manages the school bus driver-recruiting program. Prepares reports as needed. Coordinates with Human Resources (HR) to identify manning shortfalls and other recruitment strategies.
- Manages and submits data for presentation of awards at the annual recognition.
- Models the WJCC Strategic Plan Values: Individualism, Integrity, Innovation, Accountability and Collaboration.
- Performs other related duties as required.
Minimum Qualifications (Knowledge, Skills and/or Abilities Required)
- A high school graduate or GED certificate.
- A minimum of two years’ experience in school bus operations preferred. Supervisory experience preferred. Must have thorough knowledge of pupil transportation operations, routes, state and local bus operation laws and regulations. Must have experience in transportation dispatch. Considerable knowledge of safe and defensive driving methods and procedures.
- Some experience in office and clerical work. Basic computer skills required. General knowledge of Microsoft Excel, Word and Outlook.
- Ability to communicate effectively both orally and in writing. Ability to establish and maintain harmonious working relationships with bus drivers, school personnel and parents.
- Ability to establish and maintain harmonious working relationships with co-workers, other school division personnel, and the general public.
- Ability to perform in a stressful environment, keep a cool head in emergencies, and to make critical decisions quickly. Ability to respond to accident scenes and accurately document the facts leading to the accident.
- Must have organizational and problem-solving skills.
- Ability to recruit, train and retain new employees.
- Requires hands-on familiarity with computer operations and basic programming.
- Ability to clearly and effectively communicate ideas and directives both orally and in writing.
- Must be able to pass a physical exam. Must be physically able to comply with the drug and alcohol testing requirements as outlined by DOT regulations. Must have a good driving record based on the criteria of WJCC Public Schools. Must hold a valid CDL license with proper endorsements to operate a school bus or be able to obtain one within 90 days of employment and have some experience as a school bus driver
Supervises Bus Drivers, Bus Aides, and Dispatchers.
Performs duties under the supervision of the Director for Transportation.
Working Conditions and Physical Requirements
Frequent deadlines, constant interruptions, constant readjustments of priorities, and occasional abusive or irate callers. Can be noisy and hectic with frequent variations in hours worked. Work is typically performed between office settings and on City and County transportation routes. Travel on primary and secondary routes during inclement weather during days and nights is required. Frequent deadlines; requires ability to think clearly under emergencies. Requires working varying shifts to assure coverage of the daily operation of the Office of Transportation. Ability to bend, stoop, climb and crawl. Ability to lift up to 50 pounds