FLSA Status: Exempt

Grade: 18 (Educational Support)

Revision Date: April 8, 2019

Location: Central Office

Job Summary

Administers the comprehensive employee benefits programs for Williamsburg-James City County Public.  Responsible for planning, developing, procuring, implementing, evaluating, communicating, and administering benefits and related policies.  Works to maximize coverage while containing costs for both employee and employer, ensure competitiveness with external markets, and collaborate and share of Best Practices.

Duties and Responsibilities

  • Designs, develops, implements, and administers benefit plans and policies such as health insurance, Section 125 Plans, retirement, life insurance, employee assistance, and other programs. Audits benefit programs for compliance with government regulations.
  • Confers with the WJCC Senior Director for HR concerning the program structure and expense. Collaborates to identify, analyze, and develop benefits offerings to attract, retain, and motivate employees.  Recommends benefit plan changes, including WJCC programs resulting in greater efficiencies/economies.
  • Manages the process of providing information to employees to include the oversight of: communication with employees and former employees about benefits programs, procedures, changes, and/or regulation; providing policy interpretation on benefit questions and issues; and resolving problems related to access to or payment of benefits.
  • Conducts new employee benefits orientations, benefits fairs, and similar events as required and oversees benefits onboarding processes.
  • Coordinates transfer of data to external vendors, plan providers, auditors, and consultants.
  • Handles all Virginia Retirement applications including counseling employees on retirement and disability retirement.
  • Researches and resolves eligibility, enrollment, claims, and payments with vendors.
  • Develops content for handbooks, newsletters, website, notifications, presentations, and education materials.
  • Participates in Request for Proposal (RFP) review/ meetings and contact preparation as needed.
  • Plans and directs the implementation and administration of employee benefit programs.
  • Prepares and communicates information to employees and former employees about benefit programs, procedures, changes, and government-mandated disclosures.
  • Analyzes and evaluates services, coverage, and options available in coordination with senior staff and with carrier representatives in administration of benefits plans.
  • Compiles and maintains a library of all carrier contracts, summary plan descriptions, forms, carrier packets, and benefits summaries.
  • Coordinates the annual open enrollment process.
  • Manages the Family and Medical Leave Act (FMLA) program in accordance with regulatory guidelines. Coordinates on Workers’ Compensation and Americans with Disabilities Act issues when applicable.
  • Analyzes the cost of various benefits programs; recommends economies/efficiencies as appropriate.
  • As workload permits, provides analysis and inputs on compensation/total compensation programs.
  • Model the Strategic Plan Values: Individualism, Integrity, Innovation, Accountability and Collaboration.
  • Performs other duties as assigned.

Minimum Qualifications (Knowledge, Skills and/or Abilities Required)

  • Bachelor’s degree required; Master’s degree preferred.
  • Minimum three years’ experience administering multiple benefit programs. Experience with compensation plans a plus.
  • Demonstrated proficiency with all Microsoft Office programs and any other school division-provided software as required. Proficiency in creating and maintaining a benefits-related web page.
  • Strong interpersonal skills required in working with diverse groups and the ability to communicate, both verbally and in writing, to a wide variety of audiences.
  • Must have initiative and the ability to assume responsibility for working productively with minimal supervision.

Supervision Exercised


Supervision Received

Performs duties under the direction of the Director for Human Resources Operations and Compliance.

Working Conditions and Physical Requirements

Must have high tolerance for change and the ability to work on several projects and assignments concurrently. Must have the ability to sit for extended periods of time in a busy office environment; exhibit manual dexterity to enter data into a computer terminal; to see and read a computer screen and printed material with or without vision aids; hear and understand speech at normal levels and on the telephone; speak in audible tones so that others may understand clearly in person and on the telephone; ability to understand and follow oral and written instructions; physical agility to lift up to 25 pounds.

This job description in no way states or implies that these are the only duties to be performed by this employee.  The incumbent will be required to follow any other instructions and to perform any other related duties as assigned by the principal or appropriate administrator.  WJCC Public Schools reserves the right to update, revise or change this job description and related duties at any time.