Common Questions
Family members can report their child’s upcoming absence through ParentVUE without waiting to call the school or write a note. Absences can be entered on the day of the absence or up to 30 days in advance. Watch below to learn how to report your child’s one-day or multiple-day absence.
One Day Absence
Multiple Day Absence
- Download the app or visit the MySchoolBucks homepage and click on “Sign Up for Free”.
- Create a user profile with your email address, establish a password, and set up your security questions.
- Add a Student to your account using the student’s name, date of birth, and/or student ID number.
Yes, MySchoolBucks may charge a convenience fee.
To reset your password, you can click on “Forgot Password” either in the App or web browser, and follow the prompts.
The e-mail address and primary phone number you’ve provided to your school at the time of registration is what you will use to access your account.
To get started, you will need to download the WJCC Schools App. Once you’ve downloaded it, you can toggle on the bottom right of the screen to switch to the Rooms feature.
Yes, if you would like to opt-out of receiving e-flyers, you must login and select “opt-out.”
Please note that e-flyers on Peachjar will replace paper distribution of flyers for WJCC schools, and if you opt-out you will not receive an email when e-flyers are posted. You will, however, always have the option to see e-flyers by clicking on the “Peachjar” button on the school’s homepage.
Following School Board Policy KF, approval will be granted only for materials from governmental organizations and from non-profit community organizations regarding activities directly related to the instructional program of the Williamsburg-James City County School Division. Approval will NOT be given for materials that:
- are likely to cause substantial disruption of, or a material interference with, school activities;
- endorse or encourage the use of alcohol, tobacco or any illegal substance or illegal action;
- endorse or encourage any violation of the Standards of Student Conduct; and/or
- are obscene, profane or defamatory.
E-flyers approved for distribution will automatically indicate their source and will include the following statement: “These materials, and the activity described herein, are not sponsored or endorsed by the Williamsburg-James City County School Board.”
If there are flyers in the queue to be delivered, they will be combined and emailed out a maximum of once per day.
No, this system is used exclusively for the distribution of approved e-flyers. Your email address will not be shared or used for any other purpose.
No, each school has a Peachjar icon on their homepage that sends you to that school’s flyer board.
For assistance with course content, lessons, assignments, etc., please contact your student’s teacher.
If you need technical assistance, please visit the Technology Support page.
“Claim codes” are used by a guardian to associate a student to his or her account. Guardians will need a code for each student they wish to claim. Students can provide their guardian with a claim code using the following steps:
- Sign into Office 365
- Open the App panel
- Click on SchooLinks
- From your Dashboard, click on the Gear Icon to access the Manage Account option.
- Click on Your Guardians under Account Settings. Then click on View Guardian Instructions and Unique Claim Code. Your guardian can use this code to claim you as a student.
Canvas is a learning management system designed to manage, deliver, and produce instructional content. It’s where you’ll find lessons and assignments. VUE is a student information system that functions as a repository for student records and data. It’s where you’ll see course announcements and information and where you will go for communication.
If you have questions or concerns about Stopfinder, please email stopfinder@wjccschools.org.
For security purposes we do not show all bus stops, just your child’s assigned bus stop (red circle).
Stopfinder uses cell phone-enabled transponders on buses to send notifications to families. If you are experiencing a delay, it is probably because the cell phone signal along your route is not strong. Either increase your GeoAlert diameter or move your GeoAlert further away from the intended stop, so you get the GeoAlert earlier.
Email stopfinder@wjccschools.org to receive a new invite.
If your app is missing students, please email stopfinder@wjccschools.org.
Student routes are based on the day of the week. If you do not see a route, that means there is not a planned bus route that day like in the case there is not school that day. If you do not see a route and school is planned for that day, please email stopfinder@wjccschools.org.
The bus icon should appear about 15 minutes before the scheduled trip starts and disappear 15 minutes after scheduled end of the trip. Additionally, the bus icon will disappear 5 minutes after the engine is turned off (such as when it’s waiting at schools) but will reappear once the engine is turned back on.
Your child’s school is marked with a purple icon. The current location of the bus is marked by a bus. The red circular icon indicates the child’s bus stop and the home address on file is marked by the home icon.
If you navigate to “Calendar” and look at the top right of your screen you will see a calendar graphic. If you touch the graphic, the calendar will change views from a daily calendar to a monthly calendar. When you’re in the daily calendar view, you can navigate through days of the week by using the arrows next to the day’s date — which is directly under your student’s name.
Since WJCC has a modified block schedule and some courses are year-long and others are semester-long, grades and daily assignments can be found under two separate tabs in “Grade Book” and “Daily Assignments”. For year-long classes, information can be found under the “Interim 1” and “Marking Period 1” tabs located directly under your student’s name. Semester course grades and assignments can be found by scrolling through the tabs to “SB Interim 1” and “SB Marking Period 1”.
Yes. Please look under the username and password field for “Forgot your password? Click here.” Log-in information will be sent to the email address you used when you signed up for ParentVUE. If you attempt to log-in more than three times with incorrect information, for security reasons your account will be disabled. Please contact your student’s school to re-enable your account.
One of the benefits of ParentVUE is that families can update their contact information as needed. The information will be confirmed by the school and then updated in WJCC databases.
No, access to all children in a family will be through one log-in. If you do not see one of your children in ParentVUE, please contact that child’s school.
In high schools, grades/assignments for semester courses will be available more frequently because courses meet every day. Year-long courses meet every other day; therefore, grades/assignments will be available less frequently.
The preferred browsers for ParentVUE and StudentVUE are Chrome and Firefox.
When a teacher enters a grade or assignment into the system, parents will have immediate access to the information. Each school will communicate teacher expectations to parents. Please remember that the frequency of updates will vary from course to course.
Yes, through StudentVUE WJCC students have secure access to their information. Each student has unique log-in credentials that they use to access StudentVUE.
Access to ParentVUE can be through the division’s website, https://wjccschools.org, or through an App downloaded from iTunes or Google Play. The ParentVUE App is free and is available for both Apple and Android devices.
To get the App for Apple devices (iPhone & iPad), visit the App Store and enter “ParentVUE” into the Search window. The District URL for WJCC is: https://va-wjccp-psv.edupoint.com/
Parents must activate an access code to use ParentVUE. Please contact your student’s school’s main office for more information about receiving an access code. This information, along with more detailed login information, will be provided to you by your child’s school. Once you receive the account activation key, you can access the ParentVUE Portal and activate your account. If you have used the Online Pre-Registration Portal to register your children and your children have been enrolled, access the ParentVUE Portal with the same username and password.
ParentVUE provides online access to help families stay up-to-date about their students’ grades, assignments and attendance. Additionally, ParentVUE provides families with another way to communicate with schools and for schools to communicate with families.
- “MySchoolBucks” is an online option for funding your student’s meal account. You can fund the account online for a small service fee. Visit www.mySchoolBucks.com or call Child Nutrition Services at 565-3838 for instructions.
- You may write a check to your student’s cafeteria (please include your student’s meal account number on the check).
- Your student may pay with cash and ask that the extra be applied to his or her meal account.
- You may pay with a check or cash at the cafeteria during normal operating hours.
Courtney Hoffpauir
Communications and Engagement Specialist: Family Relations & Community Partnerships
P: (757) 603-6541
