Technology Support

Accessing Accounts

All course information can be accessed in StudentVUE and ParentVUE. For additional information, visit the WJCC Schools VUE page.

ParentVUE provides families with another way to communicate with schools and for schools to communicate with families. Additionally, parents can stay up-to-date about their students’ grades, assignments and attendance. With the StudentVUE, students can access near real-time information on assignments, attendance, class schedules and more!

Online Student Resources

NOTE: It is important to keep your specific account login information secure. Never share your passwords with others! 

Having trouble signing into your account?

Check out the Frequently Asked Questions below to learn more about logging in.

Frequently Asked Questions

Having Trouble Accessing Your OneDrive, Teams or SharePoint files?WJCC Schools2020-11-23T10:19:58-05:00

As students continue to learn remotely, access to products such as OneDrive can reach their access limits. When that happens, Microsoft “throttles” (slows down) access to its affected systems until the level of activity decreases. Unfortunately, the school division does not have any control over Microsoft’s actions. The WJCC Schools department of technology team is aware of this issue and is looking for options to lessen the impact on remote teaching and learning. We apologize for the inconvenience caused by Microsoft’s business practices.

A link isn’t working in my virtual classroom, who do I contact to repair it?WJCC Schools2020-09-18T14:19:28-04:00

Contact your teacher and let them know of the issue. They will either repair the link or provide an alternate.

If I miss my Zoom session, can I join a different session on the same topic?WJCC Schools2020-09-18T14:19:13-04:00

No, Zoom sessions are limited to students on a particular roster. Teachers post recorded Zoom sessions for students who are absent.

Can I change my name for my Zoom session?WJCC Schools2020-09-18T14:18:58-04:00

No, for attendance purposes, students must use their full name during Zoom sessions.

How do I join my teacher’s Zoom sessions?WJCC Schools2020-09-18T14:18:37-04:00

Log in to StudentVUE and click the camera icon when it is green.

How do I log in to…?WJCC Schools2020-09-02T09:07:20-04:00

Office 365

Username: Email address (computer ie:
Password: Network password


Username: Self-selected
Password: Self-selected



Students log in to Canvas using single sign-on though Office365.
Go to this web address:

Username: WJCC email address
Password: Self-created computer password

Note: If you bookmark this page, make sure you bookmark the address listed above and NOT the login success page! To check this, right click on the bookmark and click edit. Look at the URL – if it’s different from what is above, copy and paste the link in the URL field. Click Save.


Parents log in to Canvas using the WJCC Canvas login page.
Go to this web address:

Username: Self-enrolled email address
Password: Self-created password

Discovery Education

Username: Log in to Office 365 and choose from list of apps


Username: Network username (lastname firstinitial ie: doej)
Password: Network password


Username: Network username
Password: Student ID Number

Still need help? Contact your Technology Integration Coach

Can any family member use the laptop?WJCC Schools2020-08-18T12:08:08-04:00

No, each student will log in with their individual username and password to complete school-related activities. Parents are encouraged to monitor their child’s usage and progress.

Am I allowed to install software onto the laptop?WJCC Schools2020-08-18T12:07:46-04:00

No, only divisions-loaded software may be used.

Is web-filtering used while WJCC devices are used remotely?WJCC Schools2020-08-18T12:07:24-04:00

Yes. Internet filtering is a requirement of all public schools. The Children’s Internet Protection Act (CIPA) requires all network access to be filtered. As such, when logged in to a WJCC device, students are routed through the division’s firewall.

Am I still held accountable for the Acceptable Use Policy that I signed previously?WJCC Schools2020-08-18T12:06:58-04:00

Yes. The Acceptable Use Policy remains in effect when participating in school activities, whether using a WJCC-issued device or a personal device. Violating the terms of the AUP is a Student Code of Conduct violation. 

Tech Support

Many technical issues can be resolved by properly restarting your computer. Save any items that you are working on and then click on the Windows icon in the lower left corner of your screen. Click on Power and then Restart.

Still having issues? Contact TechConnect.